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Shipping Policy

Thank you for visiting and shopping at www.trustvardi.com

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days depending on the product purchased. Orders are not shipped or delivered on weekends or holidays. Maximum shipping time is displayed on the product page itself for reference. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  1. Shipping charges are waived off on most items and products on the website. However, in cases where the order amount is very minimal & free shipping cannot be provided by the merchant, shipping charges may be added to your delivery which would be shown on the product page & the checkout page. 

Delivery delays can occasionally occur due to various reasons beyond our control.

Shipment to P.O. boxes or APO/FPO addresses

TrustVardi ships to addresses within India which are servicable by major courier companies. In cases where the courier partners refuse to deliver to certain areas due to any reason whatsoever, you will be notified by email and a full refund of your order would be made to the original payment source. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

TrustVardi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

TrustVardi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us through our support channel or on [email protected] & we will try our best to resolve the issue with the seller and courier companies for a delightful experience.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.